Privacy Policy

Vivexa Health (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, store, and safeguard your information when you use our application and services.

1. Data We Collect

We may collect the following categories of data:

• Personal data: such as name, email address, and contact details.

• Health-related data: including vital signs, medical history, and information you provide through the app.

• Usage data: information about how you use our app and services.

Use of AI: Vivexa Health uses both in-house algorithms and secure cloud-based AI services (such as AWS Bedrock) to analyze anonymized health data and provide personalized insights.
Our proprietary models predict potential health risks (e.g., high blood pressure, arterial blockage) based on user-provided data, while AI services like Bedrock power our intelligent health assistant.
All processing is performed in secure environments under strict confidentiality. No identifiable personal data is shared with external AI providers, and all data used for AI processing is anonymized before transmission.

2. How We Use Your Data

We use your data to:

• Personalize your user experience.

• Monitor health-related trends and generate insights.

• Communicate with you about updates, support, and security notices.

3. Data Sharing

We do not sell your personal data.
We may share data only with:

• Authorized healthcare providers, only if you explicitly request this.

• Service providers and partners who support our operations (under strict confidentiality agreements).

• Authorities, if required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

5. Retention Periods

Your personal data is retained for as long as necessary to provide our services or as long as required by law.

6. Your Rights

You have the right to:

• Access your data and receive a copy.

• Correct or update your data.

• Request deletion of your account and personal data (see “Account Deletion”).

7. Account Deletion

If you wish to permanently delete your account and all associated data, please email: [email protected].